Skip to main content

Legal

Privacy notice

What we do with the details you give us, in plain terms.

Last updated 17 August 2026

Who we are

Rook & Rose is a new British gifting business, currently being incorporated. Full company details will appear here as soon as incorporation completes and before the hamper goes on sale. In the meantime, the people behind Rook & Rose are responsible for the information described below and can be reached at info@rookandrose.co.uk.

What we collect

Only what you type into one of our forms: your name, your email address, and — if you choose to give them — your company name, phone number, an indicative quantity, and whatever you write in the message box.

This website sets no cookies, runs no analytics and no advertising trackers, and does not attempt to identify you as you browse.

Why we use it

To read your enquiry and reply to it. If your enquiry is about a possible order, that also covers the steps leading up to a contract. We do not add you to a mailing list, and we do not sell or share your details for anyone else's marketing.

Who else sees it

Your enquiry is delivered to our inbox by Resend, an email delivery service, and this website is hosted on Amazon Web Services in the London region. Both act on our instructions only. Resend processes some data outside the UK; that transfer relies on the standard contractual safeguards their terms provide.

How long we keep it

Enquiries that do not lead anywhere are deleted within twelve months. If you become a customer, we keep what we need to for tax and accounting purposes — six years — and no longer.

Your rights

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how we are using it. Email info@rookandrose.co.uk and we will respond within one month.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk. We would rather you told us first, but you do not have to.